Privacy Policy – Coozery.com

Last updated: October 4, 2025

This Privacy Policy explains how COOZERY collects, uses, and shares your personal information when you visit https://coozery.com (the “Site”) or make a purchase.

1) Personal information we collect

a) Device information (automatic)

When you visit the Site, we automatically collect certain data about your device and browsing, such as your web browser, IP address, time zone, cookies, pages and products viewed, referring sites/search terms, and how you interact with the Site. We call this “Device Information.”

Technologies used include:

• Cookies (e.g., session_id, shopify_visit, shopify_uniq, cart, secure_session_id, storefront_digest) to operate the store and measure audience.

• Log files recording IP address, browser type, ISP, referring/exit pages, and timestamps.

• Pixels/tags that help measure navigation and performance.

You can manage cookies in your browser settings and via our consent banner.

b) Order information

When you make or attempt a purchase, we collect name, billing/shipping address, email, phone number, payment details (processed by our payment providers; we do not store full card data), and order contents. We call this “Order Information.”

When we say “Personal Information,” we mean both Device Information and Order Information.

2) How we use your personal information (and legal bases)

We use your information to:

• Process your orders: payment, fraud prevention, shipping, invoices/confirmations (contract).

• Provide customer support and communicate with you (legitimate interest/contract).

• Improve and optimize the Site (analytics, performance) (legitimate interest).

• Marketing where you have consented (newsletters, offers).

3) Sharing your personal information

We share information with service providers that help us run the store:

• Shopify (store hosting/e-commerce) – see its policy: https://www.shopify.com/legal/privacy

• Google Analytics (audience measurement) – policy: https://policies.google.com/privacy – opt-out: https://tools.google.com/dlpage/gaoptout

We may also share information to comply with laws or protect our rights.

Behavioural advertising (if enabled)

We may show ads tailored to your interactions with the Site. You can opt out here:

• Facebook: https://www.facebook.com/settings/?tab=ads

• Google: https://www.google.com/settings/ads/anonymous

• Bing: https://about.ads.microsoft.com/en-us/resources/policies/personalized-ads
  You can also visit: https://optout.aboutads.info/?c=2&lang=en

4) Do Not Track

We do not alter our data collection when a Do Not Track signal is detected by your browser.

5) International transfers

Your information may be transferred outside the EU/UK (e.g., Canada, United States) via our providers. Such transfers rely on appropriate safeguards (standard contractual clauses and organizational measures).

6) Data retention

We keep Order Information to meet legal/accounting obligations and for after-sales support, and marketing data until you withdraw consent or request deletion, where applicable by law.

7) Your rights (EU/UK)

If you reside in the EU/UK, you have the rights of access, rectification, erasure, restriction, objection, portability, and to withdraw consent at any time.
To exercise these rights, contact contact@coozery.com.
You may also lodge a complaint with your data protection authority.

8) Security

We apply technical and organizational measures (encryption, access controls, data minimization) to protect your data. No system is completely secure.

9) Children

The Site is not directed to children, and we do not knowingly collect data from minors. If you believe a minor provided data, please email contact@coozery.com to request deletion.

10) Changes

We may update this Policy to reflect legal, technical, or operational changes. The active version is the one shown here with its Last updated date.

11) Contact us

For questions, privacy requests, or complaints, please email: contact@coozery.com.